Bell Customer Feedback Dashboard

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Total Sessions

19
All time

Completed

14
Sessions

Active

5
Sessions

Data Extracted

14
Sessions with data

In progress

0
Uploading / queued / AI processing

Failed

0
Processing failed

Session Data

Session ID User Status Processing Started Duration Location Data Fields Recording Actions
ccc02555-365... mob_num: 9337971816 completed Done 2/26/2026, 10:53:39 AM 0m 29s 17.4331, 78.4478 8 fields 🔊 Play
4926148d-e20... - completed - 2/26/2026, 10:01:10 AM 0m 23s 16.4388, 80.9946 8 fields 🔊 Play
ffb525de-933... mob_num: 8974562670 completed - 2/24/2026, 2:56:52 PM 1m 59s 17.4414, 78.4539 8 fields 🔊 Play
f7fa1987-d20... mob_num: 9392062534 completed - 2/24/2026, 12:28:16 PM 2m 8s - 8 fields 🔊 Play
101fa70e-0d7... mob_num: 9441704178 completed - 2/24/2026, 12:23:54 PM 2m 15s - 8 fields 🔊 Play
30d780b3-b82... mob_num: 9441704178 active - 2/24/2026, 12:21:37 PM - - 0 fields -
7be33326-a19... mob_num: 9441704178 active - 2/24/2026, 12:19:31 PM - - 0 fields -
2c6bbe40-f93... mob_num: 9337971816 completed - 2/24/2026, 11:25:32 AM 1m 40s 17.4332, 78.4478 8 fields 🔊 Play
8dc9c50c-6d1... mob_num: 9337971816 completed - 2/24/2026, 11:22:50 AM 1m 18s 17.4331, 78.4478 8 fields 🔊 Play
f9d37834-c84... mob_num: 6302899424 completed - 2/24/2026, 11:21:40 AM 0m 37s - 8 fields 🔊 Play
70a60598-80e... mob_num: 6302899424 completed - 2/24/2026, 11:19:53 AM 0m 40s - 8 fields 🔊 Play
c8e6d55a-af1... mob_num: 6302899424 active - 2/24/2026, 11:18:53 AM - - 0 fields -
fb2604d3-6ac... mob_num: 6302899424 completed - 2/24/2026, 10:36:54 AM 0m 39s - 8 fields 🔊 Play
9b7e3dcd-451... mob_num: 6302899424 active - 2/24/2026, 10:34:44 AM - - 0 fields -
a793eb35-2e8... mob_num: 8309668092 completed - 2/24/2026, 10:26:45 AM 1m 59s 17.4336, 78.4473 8 fields 🔊 Play
a8afad18-51a... mob_num: 8309668092 completed - 2/24/2026, 10:24:14 AM 0m 8s - 8 fields 🔊 Play
99e51714-a41... mob_num: 9337971816 completed - 2/24/2026, 10:21:02 AM 1m 54s - 8 fields 🔊 Play
ffabb200-a5e... mob_num: 9337971816 active - 2/24/2026, 10:18:20 AM - - 0 fields -
f07db6a0-b17... mob_num: 8939259595 completed - 2/23/2026, 10:30:55 AM 0m 6s - 8 fields 🔊 Play

Extracted Data

Session ID Date Service / Staff Store Ambiance Pricing Product Service / Staff Notes Store Ambiance Notes Pricing Notes Product Notes
ccc02555... 2/26/2026 NA NA NA 1 - - - The speaker shares feedback from a customer who said the clothes are not good.
4926148d... 2/26/2026 NA NA NA NA - - - -
ffb525de... 2/24/2026 5 5 NA NA Staff reception was very good. Store atmosphere was peaceful. - -
f7fa1987... 2/24/2026 5 NA NA 4 సిబ్బంది మర్యాదగా ఉన్నారు ప్రొడక్ట్ గురించి బాగా చెప్పారు. ఫ్రెండ్లీగా ఉన్నారు , గైడెన్స్ ఇచ్చారు. - - కావాల్సిన ప్రొడక్ట్ లేదు కానీ, ఆ ప్రొడక్ట్ కు సంబంధించిన ఇతర ప్రొడక్ట్స్ చూపించారు మరియు వాటి యూసేజ్ గురించి వివరించారు.
101fa70e... 2/24/2026 5 4 NA 3 Staff were very helpful and handled all the customer's queries smoothly. The staff's attitude was very good. Store ambiance experience was good. - The product the customer wanted was not available. Staff suggested alternative products. The customer was told that the desired product could be available with a delay.
2c6bbe40... 2/24/2026 1 1 1 1 Staff disappears when asked to wait, poor guidance, no suggestions. The speaker felt like shopping alone and preferred online shopping due to a lack of staff assistance. Store layout is messy, sizes are mixed, racks are overcrowded. Trial room wait times are long. Tiring environment with bright, harsh lights, noise, heat, crowd, and narrow space. It causes stress and irritation. The prices are not good when compared to the product quality. Better quality available at similar or lower prices elsewhere. Fabric quality is poor. Feels thin, cheap, and low grade. Stitching does not inspire confidence. Clothes won't last long.
8dc9c50c... 2/24/2026 1 1 1 1 Staff disappears after saying "wait" and doesn't guide or offer suggestions. Feels like shopping alone in a warehouse. Store layout is messy, racks are overcrowded, sizes are mixed, poor organization, long wait for trail rooms, noisy, poor lighting, hot environment, crowded space. Pricing feels unfair for the quality. Price should be lower. Fabric feels cheap, stitching looks weak, doesn't trust cloths to last.
f9d37834... 2/24/2026 2 NA 2 2 There is a lack of proactive staff support. - Pricing is unclear. Insufficient product information, limited promotional appeal.
70a60598... 2/24/2026 2 NA 2 2 Limited staff engagement was observed, suggesting a need for improvement in-store assistance. - Pricing concerns were noticed, potentially hindering customer purchases. Unclear product placement may be challenging customer navigation and purchase decisions.
fb2604d3... 2/24/2026 4 NA 3 4 Customer support is responsive, but wait times can be long. Representatives are helpful and resolve issues quickly. - Billing is mostly accurate, but clearer communication about additional charges or plan changes would be appreciated. Call quality is clear without frequent drops, especially in Northern areas.
a793eb35... 2/24/2026 NA NA NA NA - - - -
a8afad18... 2/24/2026 5 NA 5 NA The speaker is very satisfied with the services. - The speaker believes it's good value for money. -
99e51714... 2/24/2026 1 1 2 1 Staff followed the customer around constantly, which felt uncomfortable. No one helped even after standing near trial rooms for 10 minutes. Customer was not allowed to browse freely. Bad store layout, poor housekeeping. Cleanliness and organization directly impact conversions. Discounts look fake. MRP seems inflated just to show bigger offers. Fabric looks good online but seems cheap in real life. After two washes, the color faded and stitching started coming out. Medium size fits like a small; there is no consistency across different sizes.
f07db6a0... 2/23/2026 NA NA NA NA - - - -