Vendor Query Agent Dashboard

Voice Agent Dashboard

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Total Sessions

22
All time

Completed

14
Sessions

Active

8
Sessions

Data Extracted

14
Sessions with data

In progress

0
Uploading / queued / AI processing

Failed

0
Processing failed

Session Data

Session ID User Status Processing Started Duration Location Data Fields Recording Actions
818a6ad1-fb1... vendor_name: SSKL completed - 2/24/2026, 3:05:31 PM 1m 5s 17.4414, 78.4539 8 fields 🔊 Play
8a04a018-a08... vendor_name: SSKL completed - 2/24/2026, 12:49:04 PM 2m 20s - 8 fields 🔊 Play
d30c2608-809... vendor_name: SSKL active - 2/24/2026, 12:47:14 PM - - 0 fields -
703d4887-3b5... vendor_name: SSKL completed - 2/24/2026, 12:44:16 PM 2m 6s - 8 fields 🔊 Play
37e1c410-1bf... vendor_name: SSKL completed - 2/24/2026, 12:01:40 PM 0m 54s 17.4331, 78.4478 8 fields 🔊 Play
70d1844b-8ae... vendor_name: SSKL completed - 2/24/2026, 12:00:06 PM 0m 54s 17.4332, 78.4478 8 fields 🔊 Play
d358d888-fb7... vendor_name: SSKL completed - 2/24/2026, 11:41:20 AM 1m 1s 17.4332, 78.4477 8 fields 🔊 Play
2cf4357b-471... vendor_name: SSKL active - 2/24/2026, 11:41:13 AM - - 0 fields -
f8750e29-573... vendor_name: Brand mandir completed - 2/24/2026, 11:29:04 AM 1m 50s 17.4331, 78.4478 8 fields 🔊 Play
9da00c24-f7e... vendor_name: SSKL completed - 2/24/2026, 11:26:50 AM 0m 43s - 8 fields 🔊 Play
77173ed6-030... vendor_name: SSKL completed - 2/24/2026, 11:25:00 AM 0m 46s 17.4332, 78.4478 8 fields 🔊 Play
3eb28942-a24... vendor_name: SSKL active - 2/24/2026, 10:42:10 AM - - 0 fields -
beb538e7-058... vendor_name: SSKL active - 2/24/2026, 10:41:00 AM - - 0 fields -
8372d749-27a... vendor_name: SSKL active - 2/24/2026, 10:39:58 AM - - 0 fields -
ce771d14-af7... vendor_name: SSKL completed - 2/24/2026, 10:30:15 AM 1m 49s 17.4331, 78.4478 8 fields 🔊 Play
dcd047d3-31f... vendor_name: Sai silks Kalamandir pvt ltd completed - 2/24/2026, 10:26:35 AM 2m 43s 17.4331, 78.4478 8 fields 🔊 Play
b75a859b-ddf... vendor_name: Sai silks Kalamandir pvt ltd active - 2/24/2026, 10:24:51 AM - - 0 fields -
af90978f-b34... vendor_name: Soul Of Pluto completed - 2/23/2026, 10:32:53 AM 0m 9s - 8 fields 🔊 Play
f3215652-ae8... vendor_name: Sai silks Kalamandir pvt ltd completed - 2/23/2026, 10:02:49 AM 0m 5s 17.4331, 78.4478 8 fields 🔊 Play
198443d3-1a4... vendor_name: Sai silks Kalamandir pvt ltd active - 2/23/2026, 10:02:28 AM - - 0 fields -
018c0485-72c... vendor_name: Sai silks Kalamandir pvt ltd completed - 2/23/2026, 10:00:59 AM 0m 10s - 8 fields 🔊 Play
4133041a-43f... vendor_name: Sai silks Kalamandir pvt ltd active - 2/23/2026, 9:59:22 AM - - 0 fields -

Extracted Data

Session ID Date Service / Staff Store Ambiance Pricing Product Service / Staff Notes Store Ambiance Notes Pricing Notes Product Notes
818a6ad1... 2/24/2026 1 NA 1 1 Vendor's communication style was rude and displeasing. - Pricing is very high. Products are very few and not of good quality.
8a04a018... 2/24/2026 2 NA 2 4 Team is not responding with proper response when they ask for it. - Payment is delayed, sometimes not all amounts comes in, sometimes there are mistake transactions, sometimes the amount they receive is delayed or less. Clearing bills are not done correctly . They want relationship to maintain accurate goods.
703d4887... 2/24/2026 5 NA NA 4 Vendors are responsive to customers needs and are willing to create new designs based on customer suggestions. They are also promising timely delivery and high product quality. - - Limited designs and varieties are currently available, but vendors are offering custom designs. Quality and quantity are said to be the best available.
37e1c410... 2/24/2026 5 NA NA NA Project handling, proper inquiries, professionalism, attention to detail, responsive, accurate, needs-focused, collaborative approach, easy to communicate complex requirements, clear solutions, patient, adaptable. - - -
70d1844b... 2/24/2026 5 NA NA NA Agent demonstrated good understanding, provided clarity, was professional and ensured problems were addressed correctly, excellent technical knowledge and customer service. - - -
d358d888... 2/24/2026 5 NA NA NA Talks about teamwork, mutual respect, flexibility, collaborative work culture, taking ownership of responsibilities, continuous learning and professional growth. - - -
f8750e29... 2/24/2026 1 NA 2 2 Communication is poor and inconsistent. Responsibility is pushed onto the vendor. Approval processes are slow and bureaucratic, requiring multiple approvals. - Vendors increase prices as a protective measure due to problems with the company. Quality rejection handling is weak and lacks proper explanation or documentation. Stock is sometimes damaged during transport or store handling.
9da00c24... 2/24/2026 5 NA NA NA Vendor query agent consistently demonstrates strong ownership, accountability, clear communication, and a professional approach, building trust and positive vendor relationships. - - -
77173ed6... 2/24/2026 4 NA NA NA Vendor query agent handles interactions professionally and efficiently responding to queries in a timely manner, with accurate information and polite, solution-oriented behavior. Agent demonstrates strong communication skills and accountability managing vendor concerns. There is opportunity to improve proactive status updates and foster escalations of complex cases to enhance satisfaction. - - -
ce771d14... 2/24/2026 NA NA NA NA - - - -
dcd047d3... 2/24/2026 NA NA 3 3 - - Asks for the latest price list and bulk order discounts for summer wear items. Asks about availability of cotton shirts in various sizes and colors. Mentions minor stitching issues in the last received batch and requests corrective actions for consistent quality.
af90978f... 2/23/2026 NA NA NA NA - - - -
f3215652... 2/23/2026 NA NA NA NA - - - -
018c0485... 2/23/2026 NA NA NA NA - - - -